At Bower Home we aim to make our Terms and Conditions as easy to read and understand as possible. These Terms and Conditions apply to the use of and the purchase of any goods from it.

The most current version of the Terms and Conditions can be reviewed at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Bower Home Wares is referred to and includes 'Bower Home, we and us’.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms and Conditions.

When you access, use or browse this website and/or purchase something from us, you agree to accept our Terms and Conditions. These Terms and Conditions apply to all users of the site, including without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read our Terms and Conditions carefully before accessing or using our website. You agree to be bound by these Terms and Conditions when you access or use any part of our website. If you do not agree to our Terms and Conditions, you may not access our website or use any services.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

By agreeing to these Terms and Conditions, you represent that you are 18 years of age or older, and all users who register or purchase goods or services on our website must be 18 years of age or older or provide parental consent.

Parents, guardians and/or child supervisors must monitor usage of the site by minors and assess if and what material is appropriate for children to view and purchase.

In no case shall Bower Home, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Bower Home are governed by the laws in force in Australia and makes no representations that the content of this site complies with the laws of any country outside of Australia. As a result you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the Courts of Australia and any Courts which may hear appeals from these Courts.

If you access this site from outside Australia, you do so at your own risk. Therefore you are responsible for complying with the laws (including intellectual property laws) in the place where you access the site.

We endeavour to ensure that all of the products on our website are accurately described and we rely on information provided to us by our suppliers. It is possible that on some occasions our website will contain errors and we reserve the right to correct any errors or inaccuracies at any time, including after you have placed an order.

In some cases the products we offer for sale are handmade or made from natural or organic materials and there may be slight variations between the product image(s) and the product you receive. We will always state this on the individual product listing where applicable. We strive to ensure that all colours are displayed accurately, however colours may appear slightly differently on different screens and devices. Differing shades of colour from different screens and devices is not a fault or error. Returning items based on these colour variations will be classified as a change of mind. All items returned based on a change of mind will be at the expense of the customer.

We are not responsible if information, product descriptions, colours or other content available or offered on our website is not accurate, complete, reliable, error-free or current.

The material on our website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of our products without express written permission by us.

We reserve the right to refuse any order you place with us. Reasons include, but are not limited to – unavailability of a product, an error in your order or an error in the price, image or product description.

We only deliver orders within Australia.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. We reserve the right to contact you for verification purposes so that we can complete your order before shipment.

We undertake to take due care with the information you provide to us at the time you place your order. However in providing us with such information you accept that we are not liable for its misuse due to error in transmission or virus or malware. Our secure server provider will help secure your personal information. This is achieved by using up-to-date firewalls and encryption techniques during the ordering and purchase process.

We reserve the right to withdraw any products from our website at any time and/or remove or edit any materials or content on our website. Whilst we will make our best efforts to process all orders, there may be exceptional circumstances, which mean that we may need to refuse to process an order after we have sent you an order confirmation, which we reserve the right to do at any time, at our sole discretion. We will not be liable to you or any other third party by reason of our withdrawing any product from our website, whether it has been sold or not, removing or editing any materials or contents on our website, or for refusing to process or accept an order after we have sent you the order confirmation or price change.

We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

Certain products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

All prices displayed on our website are in Australian Dollars (AUD) and include GST.

All payments are processed in Australian Dollars (AUD). We accept various methods of payment including credit card (MasterCard and Visa), PayPal and Afterpay.

Prices for our products are subject to change without notice. We will fulfil your order at the price listed at the time your order was placed.

We use industry standard encryption to keep your personal information secure throughout the payment process. We do not permanently store your credit card or bank information. We will not be liable for any damages or losses (whether direct or indirect) caused if a member's card is used fraudulently.

In an effort to prevent fraudulent use of credit cards or other payment options, we will undertake reasonable efforts to validate the legitimacy of the order and payment method. We do not guarantee that we can prevent the fraudulent use of such information by unauthorised third parties. In instances of high value orders being placed and/or where we suspect your card may be at risk of fraudulent use, we will follow internal company procedures to confirm the order is legitimate. Until the check has been completed, the order will be placed on hold. Where we cannot reasonably rule out fraudulent card use prior to processing your order, we may decide to cancel the order and notify you via email.

Please refer to our Shipping and Delivery page.

Please refer to our Returns and Exchanges page.

The content on this website (including, without limitation, trademarks, copyright, its look and feel, brands, logos and trademarks, information, graphics, photographs, content, images, sounds, video, audio, text, layout, logos, button icons and the compilation and organisation thereof, and all intellectual property rights contained therein) is owned by The Bower Home Traders and is protected by Australian and International Copyright laws.
The use of this site is for personal use only. You are not permitted to copy, change, use or publish the material on this domain, unless we provide you with written consent to do so. The name "Bower Home" and its logo may not be used without written consent from us.

You are not permitted to copy, publish or use any of the content in any way, whether personal or commercial, without our prior written permission.

You must not scrape or modify the paper or digital copies of any materials you have printed off, downloaded or extracted in any way, and you must not use any content separately from any accompanying text.

If you print off, copy or download any part of our website in breach of these Terms and Conditions, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

We will always act to protect your information in accordance with our Privacy Policy, as your privacy is very important to us. Our Privacy Policy forms a part of these Terms and Conditions and can be found on our Privacy Policy page.

We endeavour to ensure that all of the products on our website are accurately described, however we do not warrant that the description, colours or other content available is accurate and expressly disclaim liability for mistakes, misleading or absent information.

The material on our website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

Your use of our website and any linked site is at your sole risk. The products, information, services and other content provided on this website, including without limitation any products, information, e-mails, services and other content provided on any linked site, are provided for informational purposes only.

The information provided on this website is sourced directly from the manufacturer and is not intended as a substitute for advice from your physician or other healthcare professional.

Before buying or using any aroma diffuser or essential oil products, information or services provided on this website you should speak with a healthcare professional. You should not use the information on this site for diagnosis or treatment of any health problem or for prescription of any medication or other treatment. You should always speak with your physician or other healthcare professional, and carefully read all information provided by the manufacturer of a product and on or in any product label or packaging, before using any aroma diffuser or essential oil products.

You must not misuse our website by knowingly introducing viruses, trojans or other material which is malicious or technologically harmful.

You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website.

Whilst we do our best to ensure that our website and data transmissions are virus-free, you acknowledge that the Internet and e-commerce facilities may attract unknown contingencies out of our control. Accordingly, we will not be liable for any loss or damage caused by a virus, system failures or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our website or to your downloading of any material posted on it, or on any website linked to it. We always recommend all Internet users ensure they have up to date virus checking software installed.

To the maximum extent permitted by law. we disclaim liability for any damages, including, without limitation, direct or indirect, special, incidental, compensatory, exemplary or consequential damages, losses or expenses. Including without limitation lost or misdirected orders, lost profits, lost registrations, lost goodwill, or lost or stolen programs or other data, however caused and under any theory of liability arising out of or in connection with;
(1) Use of this site, or the inability to use this site by any party.
(2) Any failure or performance, error, omission, interruption, defect, delay in operation or transmission.
(3) Line or system failure or the introduction of a computer virus, or other technical sabotage. Even if we or our employees or representatives are advised of the possibility or likelihood of such damages, losses or expenses.

We use Cookies on our website, which are small pieces of data stored on the web browser on your computer. Any web server (including this one) may: Store one or more cookies in your browser; request your browser to transmit this data back to the web server; The website may store cookies on your web browser in order to improve service for you on your subsequent visits to these web sites. By using cookies, websites can track information about visitors' use of the website and provide customised content. Most web browsers can be configured to notify the user when a cookie is received, allowing you to either accept or reject it. You may also inspect the cookies stored by your web browser and remove any that you do not want. If you disable the use of cookies on your web browser or remove or reject specific cookies from this website or linked sites, then you may not be able to gain access to all the content and facilities of this website.

You consent to receive communication from us electronically, either by email or by us posting notices on our website and you agree that all communications that we provide to you electronically will satisfy any legal requirement that a communication be in writing.

The Competition and Consumer Act 2010 (CCA) covers the relationship between suppliers, wholesalers, retailers and consumers. Under the CCA we are a supplier of either goods or services or both to you, and as a consumer the CCA gives you statutory guarantees. Attached to the Standard Terms and Conditions are:

• If you are a consumer of our goods or services within the meaning of Schedule 2 of the CCA, then we give you a warranty that at the time of supply of those goods to you, if they are defective then:
• We will repair or replace the goods or any part of them that is defective; or
• Wholly or partly recompense you if they are defective.